HALIGREEN CANDLES PRODUCTION PROCESS
For consultation on custom manufacturing, please inbox us via TEL/WhatsApp: +84 934 82 85 89.
Frequently Asked Questions about Scented Candle Production
This process is for:
- Producing scented candles as corporate gifts with a custom logo. 
- Producing scented candles under your own brand. 
PRODUCTION PROCESS
Step 1: Consultation
Haligreen’s consultants will advise on your production requirements and guide you on candle styles and designs.
Information needed to determine pricing:
- What quantity does the customer want to produce? 
- Payment procedures and invoice requirements. Does the customer need VAT/red invoice? 
- Does the customer want to add a custom logo? Please provide the logo file so we can check for print feasibility (some 2–3 color logos or fine-line logos may be difficult to print). 
- When does the customer need the order completed and where should it be delivered? (Delivery timing affects production schedule; urgent orders may not always be accepted due to other clients’ schedules). 
- Detailed product requirements, including: - Cup size / desired wax weight 
- Cup accessories: lid type (wood/metal/glossy/cork/bamboo/none) 
- Wick type: cotton/wood/dual/twisted/paper 
- Essential oils & concentration in wax, and who supplies the oils 
- Wax type: soy/coconut/palm/beeswax, etc. 
- Printing method: direct on cup / label / color printing / transparent printing 
- Packaging requirements: need bag/box or not? Any specific design for bag/box 
 
Customer Information & Quotation Process
Customer information is recorded to provide an accurate quote:
- Name / Phone number / Company 
- Detailed requirements collected (candle type, wax weight, wick type, lid, printing requirements, etc.) 
- Delivery requirements (if any) 
- Proceed to price consultation & share production process with the customer. Send quotation (quotation delivery date can be scheduled). 
Step 2: Quotation
How much does it cost?
The price for custom scented candle production depends on several specific requirements:
- Cup size / wax weight 
- Cup accessories: lid type (wood/metal/glossy/cork/bamboo/none) 
- Wick type: cotton/wood/dual/twisted/paper 
- Essential oils & concentration in wax, and who supplies the oils 
- Wax type: soy/palm/coconut/beeswax, etc. 
- Printing method: - Direct printing on cup – color/style (solid color / with logo / embossing / mirror coating / matte / transparent / glossy, etc.) 
- Eco embossing 
- Label printing (paper / art paper) 
- Quantity: sample / quantity per design 
 
- Cup material & size: Cement / glass / bamboo / wood / ceramic, from 1 oz – 35 oz - Commonly used cup sizes: - 4.0 – 120 g 
- 6.0 – 180 g 
- 7.4 – 210 g 
- 8.5 – 245 g 
- 8.8 – 260 g 
 
- Larger or smaller sizes available – warehouse stock to be checked 
- Product types: jar candles / votive candles; taper / pillar / wax melts 
 
- Large quantity orders may receive preferential pricing 
Step 3: Production Time
- Production time starts once the customer confirms the order (email/contract + production deposit + finalization of product details such as design, size, and packaging). 
- Production time in Vietnam depends on customer requirements: - Fastest: 2 days 
- More complex orders: 3–15 days for domestic orders within Vietnam. 
 
- Custom manufacturing orders (ODM/OEM/corporate gifts) outside Vietnam: 45–60 days, not including shipping time. 
Step 4: Contract & Deposit
- Rush orders (delivery within 3–5 days): 100% of order value as deposit. 
- Standard orders: 50% deposit, remaining 50% within 7–10 business days. 
- Contracts can be signed by individuals or companies. 
Step 5: Production & Order Fulfillment
- Haligreen delivers orders according to the contract and agreed timeline. 
- Dedicated support teams are available throughout the contract process to handle any issues or changes during production. 
Frequently Asked Questions (FAQ)
1. What is the minimum order quantity?
The minimum order depends on your requirements:
- Plain cups with paper label: 35 cups per fragrance/size. 
- Cups with color printing or direct logo printing: Minimum 100 cups per logo/size. - Can I print fewer than 100 cups? Yes, but the printing system requires a minimum of 100 cups. If fewer cups are ordered, 100 cups will still be produced and the extra cost will be included in the production fee. This may result in a higher per-unit cost. 
 
2. Can I test the fragrance? How are samples made?
Haligreen provides the following fragrance solutions:
- Choose from existing scents: - Haligreen has over 20 years of experience producing scented candles for export to the US and Europe. 
- Our fragrance library includes over 1,000 scents with a wide variety of trendy notes (wood/flowers/fruits/perfume/marine/sweet, etc.). 
- The library is updated regularly according to seasonal trends. 
- We can provide a list of available scents for you to choose from. You can purchase the entire fragrance you like and request Haligreen to keep it in stock if you want a custom scent. This is a cost-effective solution for startups or gift brands. 
 
- Custom fragrance production: - Haligreen can create custom scents on request. 
- R&D cost per scent: $2,500 per sample, including up to 3 adjustments per scent accord. 
- Production cost is not included in the R&D fee. 
- Minimum production for a custom scent: 50 liters per batch once the fragrance formula is finalized. 
 
3. Product Testing / Sample Testing
Customers can check product quality or test fragrances through the following five steps, depending on the level of testing required:
- Purchase existing Haligreen products: - Check overall wax quality, fragrance throw, and product texture. 
- Suitable for customers who are unsure about candle quality. 
- Fragrance and size can be selected after evaluating overall quality. 
 
- Fragrance testing (essential oil samples): - Cost: 60,000 VND per tester. 
- Customer selects the essential oil fragrance. 
- If testing stops at this stage, the selected fragrance will proceed directly to production. 
- Fast and suitable for gift-related testing. 
 
- Wax testing without wick: - Wax is poured with the customer’s selected fragrance but without a wick, so it cannot be burned. 
- Cost: 100,000 VND per sample. 
- Allows testing the actual scent in cold sniff. 
 
- Wax testing with wick (small size): - Wax poured with wick and customer-selected fragrance. 
- Customers can test both unlit and lit fragrance. 
- Cost: 120,000 VND per sample, may increase depending on candle size. 
- Note: Test cups may not match the actual candle size for mass production. 
 
- Complete wax sample (without printing): - With wick, fragrance applied, poured in the actual candle size chosen by the customer. 
- Cost: 250,000 VND per sample. 
- Production time: 7–10 days. 
 
- Full custom sample (design / fragrance / size): - Includes fragrance test, plus printing test and complete candle poured in the exact size and fragrance selected by the customer. 
- Cost: 2,000,000 VND per sample. 
- Lead time: minimum 15 days. 
- If the customer confirms the sample and proceeds to mass production, the sample cost will be deducted from the production order. 
 
Notes:
- Haligreen combines test orders from multiple customers to optimize production efficiency. 
- Lead time for sample production: 3–15 days, depending on requirements. 
- Haligreen does not offer free testing. 
4. Can you make custom candle cups?
Haligreen can produce custom candle cups in various materials according to customer requirements:
- Glass cups (available stock): - Haligreen has some pre-made glass cup models that can be printed with logos in small quantities (50–100 cups). 
- For larger orders (10,000+ products), Haligreen can create fully custom cups. 
 
- Ceramic / Porcelain / Cement cups: - Custom cup designs require 3D design and mold making. 
- Cost for 3D design and mold testing: 10–25 million VND per sample, depending on material. 
- Production cost for actual molds is not included. 
 
- Other materials: Please contact Haligreen for additional support. 
- Customer-supplied cups: Haligreen can also use customer-provided cups and complete the candle pouring process. 
5. How can we apply a custom logo?
Custom logo printing is suitable for gifts, events, personal or corporate branding, and for private-label production.
Available printing options:
- Standard paper decal labels 
- Art paper decal labels 
- Eco DTF printing (options: standard / gold foil / silver foil) 
- Direct printing on the cup 
If you have any questions, please get in touch with us immediately.
Or leave us a message:
Tel./Whatsapp: (VN) +84 934 82 85 89
Email: sales@haligreen.com









 
          









 
				
 
				
