HELP CENTER
If you need any support, don’t hesitate to contact us by email or call us.
Order information PAYMENT OPTION SHIPPING OPTION
Order Information
Option 1 - Direct contact
Contact us by email: [email protected] or [email protected]
Tel/Whatsapp (VN) +84 934828589
Option 3 - Order on website
Step 1. Accessing website https://haligreen.com
Step 2. To order any item, please fill in all information, including quantity, name, shipping address, telephone and e-mail address by using the ordering forms available through the website (https://haligreen.com)
Step 3. Click on the button “Order Now “.
Once you place your order, you will receive an email confirmation.
If you need any help with your order confirmation or tracking information, don’t hesitate to contact us – we are always happy to support you.
Orders cannot be canceled once they were submitted to our fulfillment center but we will do our best to help you prior to that.
Pardon, are you a wholesale?
For wholesale or distributor inquiries, we will be happy to provide a terms schedule to any qualified wholesaler or distributor.
Please contact us by email: [email protected]/ [email protected] or Tel/Whatsapp +84934828589 for further information.
Payment
Option 1 - PayPal
We are happy to accept PayPal on all online purchases. PayPal is the online payment service for secure, simple and fast payment.
Signing up for a Paypal account can really help you save time when ordering.
Click here to visit PayPal for more information.
> What if I don’t have a Paypal Account?
If you do not have a PayPal account, you can still pay with PayPal up to a maximum of 10 times and will be asked to enter personal data and credit card details.
If you order from Haligreen regularly, it may be worth signing up for a Paypal account so you don’t have to enter your card details every time you order from us.
Link to sign up Paypal: https://www.paypal.com/in/webapps/mpp/account-selection
Option 2 - Bank transfer
Simply send money by bank with below “Transferring content“:
“Your phone – Your invoice number(s)”
Bank account information:
| Name Account | Le Thi Dieu Linh |
| Bank Account Number | 0451000237103 |
| Bank Name | Joint Stock Commercial Bank for Foreign Trade of Vietnam |
| Bank Address: | No 198 Tran Quang Khai street, Hoan Kiem District, Ha Noi capital, Viet Nam |
| Swift Code Vietcombank | BFTVVNVX |
The time it takes for the money to arrive in the payee’s account can vary, so your order will be shipped after deposit confirmation.
Shipping
- SHIPPING LINES
The following shipping lines are available: DHL, UPS, Fedex, TNT.
The carriage charge is based on the location and the weight and/or number of parcels.
- DELIVERY DETAILS
For each order, we will contact you to confirm delivery information.
We aim to deliver all order within 2-3 working days after receiving cleared payment; for large order, please contact us if you have any requirements.
Tracking number will be sent to your email after shipment.
If the parcel(s) containing your goods are damaged we request that you sign for the goods “Damaged”. We are not responsible for lost or damaged packages during transport for which delivery notice is confirmed by the carrier.