Yes, we do. For wholesale or distributor inquiries, we will be happy to provide a terms schedule to any qualified wholesaler or distributor. Please contact us by email: sales@haligreen.com   and sales.haligreen@gmail.com Or Tel/Whatsapp: +84 934 82 85 89 for further information.

Don’t see what you’re looking for? Please contact us by e-mail or phone and see if it can be special ordered. We’d love to help you find exactly what you’re looking for!

Note: The special ordered items are not normally carried in our inventory, they must be pre-paid.

All customers are sent a shipment confirmation by email with tracking information once the order is shipped.

If your order arrives with damaged, faulty, or missing items, please follow the steps below:

1. Notification Timeline
    You must notify us within 2 working days from the date of delivery.

2. Evidence Submission
    Please provide supporting evidence such as:
    - Clear photos or videos of the damaged/faulty goods
    - Packaging photos (including outer cartons, labels, and any visible damage)
    - A copy of the delivery receipt noting the issue (if available)

3. Review & Resolution
    Once we receive your claim, our team will review the case within 3 working days. Depending on the situation, we may offer one of the following solutions:
    - Replacement of the item(s)
    - Partial or full refund
    - Discount or credit toward your next order

4. Exceptions
    Claims submitted after the notification period or lacking proper documentation may not be eligible for compensation. We encourage all customers to inspect shipments carefully upon delivery.

We accept the following methods of payment

– T/T payment (Telegraphic Transfer payment)
– Bank Transfer
– Letter of Credit – L/C